24/7 - 365 days
contact@gmail.com
Right Now colorbead.com ships its products only in Kolkata and Howrah. After Getting an Order shipping process starts between 24 hrs. We ship on all days except Sunday and National Holidays.
Shipping Charges: A fixed shipping charge of Rs. 50 is applicable on all orders below Rs. 499/- (Excluding COD charges, Shipping charges, Taxes or value reduced after application of coupons or any other offer) at all locations with an additional charge applicable at certain locations.
For orders equal to or above Rs. 499 (Excluding COD charges, Shipping charges, Taxes, or value reduced after application of coupons or any other offer) free shipping is available at certain locations only. For other locations, additional shipping charges will be applicable. At these locations, in which additional charges are applicable, the Rs. 50 shipping charges will be added to the shipping charges for all orders below Rs. 499 (with exclusions as above).
The shipping charges can be modified by colorbead.com.com at any point without prior intimation. The new charges would reflect in the checkout flow.
Every once in a while, colorbead.com brings out various offers in an attempt to satisfy customers. If Company gives any Free shipping offer for this time period this is the company policy to change his business thought. The shipping charges can be modified by colorbead.com.com at any point without prior intimation.
In light of the COVID- 19 outbreak and Lockdown situation, we will modify our shipping charges as per the customer's convenience we will not be deducting the shipping charges while processing a cancellation request for all orders placed. But the shipping charges and our policy can be modified by colorbead.com at any point without prior intimation.
Estimated Delivery Time:
During Covid, lockdown delivery is subject to MHA and state government guidelines.
For all areas serviced by reputed couriers, the delivery time would be within 6 to 7 business days of shipping (business days exclude Sundays and other holidays).
However, items weighing over 2 kilos or high volume may take a couple of days longer to reach. For other areas, the products will be shipped through the Indian Postal Service and may take 1-2 weeks depending on location.
colorbead.com ensures to provide a delightful customer experience by delivering the products as per the Estimated Delivery Date communicated above, however, at times there might be unexpected delays in the delivery of your order due to unavoidable and undetermined logistics challenges beyond our control for which colorbead.com is not liable and would request its users to cooperate as colorbead.com continuously tries to naught such instances.
Also, colorbead.com reserves the right to cancel your order at its sole discretion in cases where it takes longer than the usual delivery time or the shipment is physically untraceable and refund the amount paid for the canceled product(s) in your account.
Address Change:
Eligibility of Address change: You can change the delivery address of your order only if the - a. Order is Confirmed. b. The product within 24 HRS of your purchase. c. In Pending status and none of the item(s) purchased in the order not to be shipped yet.
Address Change Process: Easy Three simple steps.
1. Contact with our Whatsapp number 98972168.
2. Share your Address.
3. Our team will help you.
However, if there are any variations in the charges/taxes (if any) applied for the original delivery address used while placing the order v/s the delivery address to be updated, the request for updating the delivery address might not be accepted.
Tracking Packages: We will mail you the name of the courier company and the tracking number of your consignment in your registered email address. In case you do not receive a mail from us within 24hrs of placing an order please check your spam folder. Tracking may not appear online for up to another 24 hours in some cases, so please wait until your package is scanned by the courier company.
Non-availability on Delivery: Our delivery partners will attempt to deliver the package thrice before it is returned back to our warehouse. Please provide your mobile number in the delivery address as it will help in making a faster delivery.
* Valid only for owned stock. Shipping time may increase for third party shipments.